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Frequently Asked Questions

How can I access BBC Channels?

In Australia you can watch the BBC channels through Foxtel or Fetch TV. For subscription information please contact Foxtel on 1300 130 799 or at their website www.foxtel.com.au; or Fetch TV at their website http://www.fetchtv.com.au/

How can I see what’s on the Channel?

Programming information is available in a number of places; our website, the EPG on your Foxtel/Fetch box, the Foxtel website or the Foxtel Guide App.

How can I find out what is captioned?

To see what shows are captioned refer to the programme guide, this information is available on the EPG on your Foxtel/Fetch box, the Foxtel website or the Foxtel Guide App.

I’m having issues with my Foxtel box

Please contact Foxtel for technical support either by phone 131 999 or their website www.foxtel.com.au

I’m having issues with my Fetch box

Please contact Fetch TV for technical support at http://www.fetchtv.com.au/

How do I pitch an idea for a television programme?

As most BBC programming is commissioned out of the UK, we’ve included a link below with details on how to pitch an idea there http://www.bbc.co.uk/commissioning/tv/pitching-ideas/ideas-from-the-public.shtml

Where can I buy BBC programs on DVD?

You can find DVDs for many of your favourite BBC programs at all good retailers including ABC Shop Online and JB Hi-Fi. We recommend checking Roadshow Entertainment’s site http://roadshow.com.au/tv/bbc as your first point of your research.

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