Q. How is BBC Worldwide different from the BBC?
A. BBC Worldwide is wholly-owned by the BBC, but is financially separate. It exists to distribute, market and broadcast BBC content around the world. It is a commercial company which brings in revenue to supplement the licence fee paid annually by British television households. Unlike the rest of the BBC, BBC Worldwide is self-funding; it receives no money from the licence fee.
Q. Where can I watch BBC content on television?
A. BBC Worldwide distributes content to all Australian and New Zealand free-to-air networks and to most subscription platforms. The largest presence is via its Australian-managed network of subscription channels: UKTV, BBC Knowledge, CBeebies and BBC World News, and on national broadcaster ABC TV. Other major platforms are the Nine Network (Top Gear, Antiques Roadshow) and Channel Seven, which is the home of BBC Worldwide’s biggest global format Dancing with the Stars.
You can also stream full episodes for free from Fixplay at Ninemsn, ABC iView, Plus7 on Yahoo and watch thousands of hours of short-forms content on YouTube.
Q. Where can I buy BBC products?
A. BBC DVDs and merchandise are available in ABC shops, JB Hi Fi and all good retailers. For more information on BBC DVDs, log on to www.bbcondvd.com.au. Top Gear products are available at Target, Autobarn and Borders as well as independent stores. Doctor Who products are available at Borders and independent stores. In the Night Garden apparel and toys are available at Big W and Toys R Us.
Q. Who can I contact if I have a problem accessing BBC channels on FOXTEL and AUSTAR?
A. FOXTEL Customer service - 131 999 or www.foxtel.com.au or AUSTAR Customer service - 132 432 or www.austar.com.au
Q. Where can I download BBC content?
A. You can access the BBC iTunes Australia store, FOXTEL Download, AUSTAR Anywhere or the ABC shop online for hundreds of hours of downloadable new and classic TV content.
Q. How can I get in touch?
A. You can email contactus.australia@bbc.com or phone 02 9744 4500
